About Us
Last updated 3 October 2026
Who we are
Ponnya is an online shop based in Dhaka. We don't have a physical shop or showroom — you order here on the website, or by phone or WhatsApp, and we deliver to your door anywhere in Bangladesh.
Everything we sell is priced in Taka and paid for with cash on delivery.
What we sell
We stock practical, everyday products — gadgets, home items, accessories and desk essentials — chosen because they solve a real problem rather than because they photograph well.
We would rather list fewer products and be able to describe each one accurately than carry a catalogue we cannot stand behind. Where a product has a limitation, we say so on its page.
What you can expect from us
- Clear pricing. The price on the product page is the price you pay, plus a delivery charge you see before you confirm.
- Honest product information. Specifications are what the manufacturer states. Where we are unsure, we say we are unsure.
- No invented urgency. We do not run countdown timers, fake stock warnings or made-up discounts.
- A real person to talk to. Our contact details are on the Contact page, and we answer them.
- Check before you pay. You inspect your parcel at the door and only pay if it is right — see our Return & Refund page.
How ordering works
- Choose your product and press Order Now.
- Enter your name, mobile number and delivery address. No account needed.
- We call or message you to confirm the details.
- Each item is shipped as its own parcel. The courier delivers, you check it, and you pay cash on delivery.
You can follow the progress at any time on our Track Order page.
Contact us
We're online-only, so there is no shop to visit — reach us by phone, WhatsApp or email.
- Phone and WhatsApp: 01790-166212
- Email: hello@ponnya.com
- Support hours: 9am-11pm
- Office address (not a shop — no walk-in visits): House 51, Avenue 7, Block B, Mirpur 11, Dhaka-1216